IGXE is a popular company in the virtual currency market. One of the major sellers of WOW gold, the company was originally based on Hong Kong and Canada and later transferred to China after being acquired by a large Chinese virtual company. Though operating in Chinese soil, IGXE entertains a wide global audience of WOW gold users. It is currently competing to become the top WOW gold producer in the internet and continues to improve its services.
They are a fairly large supplier of WOW currency with a good reputation. There are a lot criticisms about the company when it comes to customer services however, as many MMORPG players complain about the poor level of English if its customer support agents and the inadequate responsiveness when it comes to problem solving and answers to questions. Here are some of the good features:
-Large stock of virtual currency
-Offers many discounts and Coupons
-Has a FAQ area
-Organized Payment options
-Constant Updates and News
-Secured Network for transactions
-Good Delivery service
IGXE is famous for its series of discounts and coupons offered to their customers. It continues to strive in improving all areas of services especially in the customer service department where it fairs poorly. Even with the numerous complaints for poor communication, their customer support staff is anyhow very polite especially in answering the phone.
They offer one of the lowest prices for WOW gold in the internet. Although they do not offer the lowest price, their pricing scheme is uniquely flexible. They are willing to match the lowest price of gold that you send them and will sometimes even go lower. You can also save a lot of money with their discounts on bulk purchases.
This is the area where IGXE does not excel at all. There have been various complaints with their customers support services. Many complain about the poor English and very long delays when they ask questions about problems. Because most of their staff is Chinese, there have been problems with the level of communication especially from US customers. The company has constantly strived to improve the customer service area however and there have been positive changes so far.
The delivery speed varies depending on the amount of gold you purchase. If the amount is less than 4,000, the company usually delivers it within a 24 hour framework. If the amount of gold however, is between 4,000 – 8,000, the delivery time is under 48 hours. The average delivery time is about twelve hours but would change depending on the available stock and the amount of purchase. Generally, customers who shop for WOW gold at IGXE receive their currency less than 24 hours.
Internet Game Exchange is a large Chinese company with a huge stock of gold readily available for their customers. Although there have been a lot of complaints when it comes customer to company understanding, the company is still reliable. There series of discounts and coupons have earned them a good amount of loyal customers.